Community Standards

MODERATION
POLICY.

This community exists to give patients a voice. We protect that voice by keeping this space credible, honest, and safe.

Our standard: Every story on this platform is a real person's real experience. We take that seriously. Moderation exists to protect the integrity of the community — not to suppress criticism, edit unflattering accounts, or shield any institution from accountability.

Section 1

WHAT THIS FORUM IS FOR

The MyHCALawsuit.com community forum is a space for patients, family members, and caregivers to share experiences with HCA Healthcare facilities, ask questions, find information, and connect with others who have navigated similar situations.

The forum is organized by state, facility, and topic. You may share your experience, ask for guidance, discuss publicly available information about HCA Healthcare, and connect with others seeking accountability.


Section 2

COMMUNITY RULES

Share your experience

Your firsthand account of what happened to you or a family member at an HCA facility. Specific, detailed, and honest.

Reference public records

Court filings, regulatory decisions, SEC filings, news articles, and other publicly available information about HCA Healthcare.

Ask questions

Ask the community for guidance on filing complaints, understanding your rights, finding an attorney, or navigating the healthcare system.

Support other members

Respond to other patients with information, resources, and support. This community is stronger when members help each other.

No false statements

Do not post fabricated experiences or knowingly false information about any person, facility, or event. Accuracy is how this community maintains credibility.

No harassment

Do not target, threaten, or harass any individual, including healthcare providers, administrators, or other forum members.

No confidential information

Do not post information subject to a confidentiality agreement, NDA, or court seal. If in doubt, consult an attorney before posting.

No spam or promotion

Do not post unsolicited commercial content, attorney solicitations, or repetitive promotional material. Attorney connections are handled through our dedicated referral system.


Section 3

STORY SUBMISSION & PUBLICATION

Patient stories submitted through the story intake form go through the following process before publication:

  • Receipt and acknowledgment: You receive a confirmation that your submission was received
  • Initial review: A moderator reviews the submission for completeness and compliance with these standards within 5 business days
  • Consent confirmation: We confirm your consent preference — whether you want your story published under your name, a pseudonym, or anonymously
  • Publication: Your story is published in the appropriate state and facility category

We do not edit the substance of your story. We may make minor formatting adjustments, redact third-party personal information (such as names of family members who have not consented), and add a disclaimer if your story contains information that may be subject to legal privilege.

You may withdraw consent and request removal of your published story at any time by contacting [email protected].


Section 4

WHAT WE WILL & WON'T REMOVE

We will remove content that:

  • Is demonstrably false or fabricated
  • Constitutes harassment, threats, or targeted personal attacks
  • Contains third-party personal information posted without consent (addresses, phone numbers, medical information of others)
  • Violates a court order or is subject to a valid legal hold
  • Is spam, commercial solicitation, or off-topic promotion

We will not remove content simply because:

  • It is critical of HCA Healthcare or any of its facilities
  • It describes a negative patient experience
  • A facility, attorney, or other party requests its removal without a legal basis
  • It is embarrassing or inconvenient to any institution

Requests to remove content must be submitted to [email protected] with a clear explanation of the legal or policy basis for the request.


Section 5

ENFORCEMENT & APPEALS

Violations of these community standards may result in content removal, a warning, temporary suspension, or permanent account termination depending on the severity and frequency of the violation.

If your content is removed or your account is suspended and you believe this was in error, you may appeal by emailing [email protected] with the subject line "Moderation Appeal." We will review appeals within 5 business days and respond with our decision.

We are committed to consistent, transparent enforcement. We will not remove content or suspend accounts at the request of any corporation, attorney, or outside party without an independent legal basis.


Section 6

LEGAL HOLDS & SUBPOENAS

If we receive a valid court order, subpoena, or other legal process requiring us to preserve, disclose, or remove content, we will comply with applicable law. To the extent legally permitted, we will notify affected users before complying with such requests.

We will challenge overly broad or legally deficient demands for user data. We do not voluntarily share user information with any party, including parties in ongoing litigation, absent a legal obligation to do so.


Contact

MODERATION CONTACT

For moderation questions, appeals, or content removal requests: [email protected]

Response time for moderation matters is typically within 5 business days.

Last updated: April 2026  ·  MyHCALawsuit.com  ·  A community platform by Jade Riley Burch  ·  Las Vegas, NV

Not a law firm  ·  No legal advice provided  ·  Independent patient community platform  ·  A community platform by Jade Riley Burch  ·  Las Vegas, NV